Responsible Gambling at Alice Springs Casino
Alice Springs Casino is committed to providing a safe and enjoyable entertainment experience for all our guests. We recognise that while most people gamble responsibly, some individuals may experience difficulties. We take our responsibility seriously and offer a range of support measures to help our patrons stay in control.
Get Your Bonus Now!Our Commitment
We are dedicated to promoting responsible gambling practices across our venue. Our staff members are trained to identify signs of problem gambling and to offer assistance when needed. We comply with all Northern Territory regulations regarding responsible gambling and continuously work to improve our support systems.
Signs of Problem Gambling
It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:
- Spending more money or time on gambling than you can afford
- Feeling anxious, stressed or irritable when not gambling
- Chasing losses by continuing to gamble after losing
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family or personal responsibilities
- Lying to others about the extent of your gambling
- Gambling to escape problems or relieve negative feelings
Tips for Gambling Responsibly
Follow these guidelines to help keep your gambling experience enjoyable:
- Set a budget before you start and stick to it
- Set a time limit for your gambling session
- Never gamble with money you cannot afford to lose
- Take regular breaks during play
- Avoid gambling when upset, stressed or under the influence of alcohol
- Treat gambling as entertainment, not a way to make money
- Balance gambling with other leisure activities
Support Services Available
Alice Springs Casino offers several measures to support responsible gambling:
| Self-Exclusion Program | Voluntarily ban yourself from the casino for a chosen period |
| Pre-Commitment Options | Set personal limits on your spending and time |
| Staff Assistance | Speak with our trained team members at any time |
| Information Resources | Access brochures and materials available throughout the venue |
Self-Exclusion Program
Our self-exclusion program allows individuals to voluntarily restrict their access to the casino. This is a confidential process that can be arranged by speaking with our customer service team. The program is designed to provide a supportive framework for those who feel they need a break from gambling.
How to Apply
To enter the self-exclusion program, visit our reception desk and speak with a staff member. The process is handled with complete discretion and respect for your privacy.
External Support Services
If you or someone you know needs help with problem gambling, the following services are available:
- Gambling Helpline — call 1800 858 858 (available 24 hours, 7 days a week)
- Lifeline — call 13 11 14 for crisis support
- Gamblers Anonymous — peer support groups
- Local counselling services available in the Alice Springs community
Remember, help is always available. Alice Springs Casino encourages all guests to gamble responsibly and to seek assistance if gambling is no longer enjoyable. Your wellbeing matters to us.